Policy

Order Cancellation & Shipment Processing Policy

Equipment orders involve preparation and transportation steps that can be difficult to reverse. This policy explains how cancellation requests are handled at each stage.

Effective October 15, 2026

1. Order cancellation requests

You may request cancellation of an order by contacting our sales team at sales@affordabletractorsequipment.com. Please submit your request as soon as possible and include your order reference. Each request is reviewed based on the current status of the order and the applicable agreement.

2. Orders that have entered processing

After an order is confirmed, processing may include:

  • Allocating or reserving the equipment.
  • Preparing the equipment.
  • Inspection.
  • Preparing documentation.
  • Scheduling transportation.
  • Assigning a carrier.
  • Registering the shipment.
  • Arranging dispatch.

When cancellation becomes restricted

Once material processing has begun, cancellation may be restricted. The earlier you contact us, the more options are usually available.

3. Cancellation after carrier processing

Where transportation arrangements have been made and cannot reasonably be reversed, cancellation may no longer be possible on the original terms. This does not remove any rights you have under applicable law that cannot be excluded.

4. Third-party transportation arrangements

We coordinate delivery through independent carriers and logistics providers. After accepting a shipment, a carrier may begin its own processing — such as scheduling equipment, assigning drivers or booking space — which may be subject to that carrier's terms.

5. Cancellation-related costs

When determining cancellation terms, applicable costs that are documented and cannot be recovered — for example carrier charges already incurred — may be taken into account, subject to your written agreement and applicable law.

6. Delivery changes after processing

Changes to the delivery address, schedule, instructions or other transportation details after processing has begun may result in additional charges or scheduling adjustments. Any additional charge will be explained to you and agreed before it applies.

7. Customer responsibility

Before confirming a purchase, please review the equipment information, delivery details and order details carefully, and ask us about anything that is unclear.

8. Written agreements control

Specific written quotations, invoices and sales agreements govern the arrangements for each transaction, subject to applicable law. Where they differ from this general policy, the written terms for your transaction apply.

9. Contact information

Cancellation and order questions: sales@affordabletractorsequipment.com. General questions: info@affordabletractorsequipment.com.

Cancellation questions

How do I cancel my order?

Email sales@affordabletractorsequipment.com with your order reference as soon as possible. We review each request based on the order's status and your agreement.

Can I cancel after the machine has been prepared or shipped?

Cancellation may be restricted once material processing has begun, and may no longer be possible where transportation arrangements cannot reasonably be reversed. Your rights under applicable law are not affected.

Will I be charged if I cancel?

Documented, nonrecoverable costs already incurred may be considered when determining cancellation terms, subject to your written agreement and applicable law.

Can I change my delivery address after ordering?

Contact us right away. Changes after processing has begun may involve additional agreed charges or schedule adjustments.

Can't find the machine you need?

Tell us the brand, model and specs you're after. Our sales team will respond with availability and pricing.

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